Términos del servicio
Branvine Legal
Terms of Use
Last updated: October 6, 2026
These Terms of Use ("Terms") govern your access to and use of Branvine's websites, applications, services, product recommendations, ecommerce features, and products offered by Branvine Inc. ("Branvine," "we," "us," or "our").
By accessing or using Branvine's services, creating an account, or purchasing products, you agree to these Terms.
Contents
- Eligibility and Accounts
- Branvine Services
- Pet Health and Wellness Information
- Products and Product Information
- Orders and Payment
- Auto-Refill and Recurring Orders
- Promotions and Discounts
- Reviews, Q&A, and User Content
- Intellectual Property
- Prohibited Conduct
- Third-Party Services
- Disclaimer
- Limitation of Liability
- Indemnification
- Changes to These Terms
- Governing Law and Disputes
1. Eligibility and Accounts
You must meet the age and legal eligibility requirements of applicable law to use Branvine's services and to enter into these Terms.
When you create an account, you agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for keeping your login credentials secure and for activity that occurs under your account.
Branvine may suspend or terminate accounts that are misused or that violate these Terms.
2. Branvine Services
Branvine may provide services including:
- pet profiles
- health and wellness questionnaires
- personalized recommendations
- feeding and supplement guidance
- ecommerce and purchase planning
- subscriptions or Auto-refill services
- product information
- digital tools and future connected pet-health services
Features may change, be added, suspended, or discontinued at any time.
3. Pet Health and Wellness Information
Branvine provides general pet wellness, nutrition, and health-support information. Branvine recommendations are informational and supportive in nature.
Branvine does not replace a veterinarian. Branvine does not diagnose disease or provide veterinary medical treatment.
Please contact a veterinarian when your pet has symptoms, health concerns, or an emergency, or whenever veterinary evaluation is recommended.
4. Products and Product Information
- Product availability may change.
- Packaging, ingredients, images, descriptions, and specifications may be updated.
- Branvine works to provide accurate information, but minor differences may occur.
- You are responsible for reviewing product information, directions, warnings, and suitability for your pet.
5. Orders and Payment
- Placing an order does not mean final acceptance until payment and order processing are confirmed.
- Branvine may cancel or limit orders where reasonably necessary.
- Prices, taxes, discounts, shipping, and offers may change.
- Final charges are shown before you complete checkout.
- Payment processing may be handled by third-party commerce and payment providers.
6. Auto-Refill and Recurring Orders
Certain products may be offered through Auto-refill. By enrolling, you authorize recurring orders and charges according to the refill schedule you select.
You may manage eligible refill schedules through your account, and future order dates, quantities, or schedules may be adjustable. You remain responsible for managing or cancelling Auto-refill using the controls provided.
7. Promotions and Discounts
- Promotional offers may have specific eligibility rules.
- Offers may not always be combinable.
- Discounts, gifts, referral benefits, and promotional codes may be changed or discontinued.
- Fraudulent or unauthorized use may result in cancellation.
- Partner or referral offers are subject to their applicable program terms.
8. Reviews, Q&A, and User Content
You may submit reviews, photos, videos, questions, answers, and other content. You must own or have permission to submit that content, and it must not be unlawful, misleading, fraudulent, infringing, abusive, or inappropriate.
Branvine may moderate or remove content. By submitting content, you grant Branvine a reasonable license to display and use it in connection with Branvine services and marketing.
Rights to use Creator Partner content in paid advertising are governed separately by the applicable Creator Partner Agreement.
9. Intellectual Property
Branvine trademarks, branding, software, designs, text, images, product materials, recommendation systems, and related content belong to Branvine or its licensors.
You may not copy, resell, reverse engineer, misuse, or commercially exploit protected Branvine materials without authorization.
10. Prohibited Conduct
You agree not to engage in conduct such as:
- fraud
- unauthorized account access
- scraping where prohibited
- bots or automated abuse
- interfering with site operation
- misuse of promotions
- impersonating Branvine
- infringing third-party rights
- any unlawful conduct
11. Third-Party Services
Branvine may use or connect with third-party providers for ecommerce, payment processing, fulfillment, shipping, analytics, communications, affiliate or partner management, and other operational services. Third-party services may have their own terms and privacy policies.
12. Disclaimer
Branvine's services and information are provided subject to applicable law and availability. To the extent permitted by law, Branvine does not guarantee that the services will be uninterrupted, error-free, or suitable for every pet or purpose.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Branvine and its affiliates, officers, employees, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from or related to your use of the services or products.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
14. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Branvine from claims, losses, and expenses arising from your misuse of Branvine services, your violation of these Terms, your violation of law, or your infringement of third-party rights.
15. Changes to These Terms
Branvine may update these Terms from time to time and will revise the "Last updated" date above. Material changes may be communicated through reasonable methods, such as a notice on the site or by email.
16. Governing Law and Disputes
These Terms are governed by applicable law. If you have a concern, please contact us first so we can try to resolve it informally.