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Branvine Legal

Privacy Policy

Last updated: October 6, 2026

This Privacy Policy explains how Branvine Inc. collects, uses, discloses, and protects information when you use Branvine's websites, applications, products, services, ecommerce features, and partner programs.

Contents

  1. Information We Collect
  2. How We Use Information
  3. Pet Health and Wellness Information
  4. How We Disclose Information
  5. Cookies and Tracking Technologies
  6. Marketing Communications
  7. Partner Program Information
  8. Data Retention
  9. Data Security
  10. Your Privacy Rights
  11. Children's Privacy
  12. Third-Party Links and Services
  13. Changes to This Privacy Policy

1. Information We Collect

A. Information you provide may include:

  • name
  • email address
  • phone number
  • shipping and billing information
  • account information
  • order and purchase information
  • Partner Program application information

For pet profiles, this may include pet name, species, breed, age, sex, life stage, weight and body condition, diet, lifestyle, symptoms, veterinary history, medications, allergies, and other pet health and wellness information you choose to provide.

B. Information collected automatically may include:

  • IP address
  • device and browser information
  • cookies
  • page activity
  • referral source
  • approximate location
  • analytics information

C. Information from connected or third-party services may include information we receive from ecommerce, payment, shipping, analytics, and affiliate or partner providers we work with, and from connected services you explicitly authorize.

2. How We Use Information

  • operate and maintain accounts
  • create and maintain pet profiles
  • personalize recommendations
  • process orders and payments
  • manage Auto-refill
  • provide customer support
  • improve products and services
  • prevent fraud and abuse
  • administer Partner Programs
  • send transactional communications
  • send marketing communications where permitted
  • comply with legal obligations

3. Pet Health and Wellness Information

Branvine may use pet profile and health-support information to personalize recommendations, provide wellness insights, improve feeding and supplement guidance, maintain your pet's history, and improve Branvine services.

Pet information relates to your animal and may also be associated with your account. It is not human health information protected under HIPAA.

4. How We Disclose Information

We may disclose information to service providers that support:

  • ecommerce
  • payment processing
  • fulfillment and shipping
  • hosting
  • analytics
  • communications
  • customer service
  • affiliate and partner administration
  • security and fraud prevention

We may also disclose information when required by law, in connection with a business transfer such as a merger or acquisition, when you direct us to share it, or with your consent.

5. Cookies and Tracking Technologies

Branvine may use cookies, analytics technologies, referral tracking, conversion tracking, and affiliate attribution technologies.

Referral links may use cookies or similar identifiers to attribute eligible purchases to an Affiliate, Community Partner, or Creator.

6. Marketing Communications

Where permitted, you may receive marketing email from Branvine. You can unsubscribe from promotional email at any time; we may still send transactional, order, and account messages.

Text message (SMS) marketing, where offered, requires separate consent. SMS consent is never required to make a purchase.

7. Partner Program Information

For Affiliate, Community Partner, and Creator applicants and partners, Branvine may collect:

  • name
  • email
  • website
  • social profile URLs
  • audience information
  • content information
  • shipping address when required
  • payment information
  • tax information
  • referral and commission activity

We use this information to review applications, manage partner accounts, track referrals, calculate commissions, send products or gifts, administer campaigns, and process payouts.

8. Data Retention

Branvine retains information for as long as reasonably necessary for account and service purposes, order records, legal obligations, fraud prevention, dispute resolution, and other legitimate business purposes.

9. Data Security

Branvine uses reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights such as:

  • access
  • correction
  • deletion
  • data portability
  • opting out of certain data processing
  • appealing a decision where applicable

California residents may have additional rights under California privacy law where applicable. To make a request, contact us using the method below. We may need to verify your identity before responding.

11. Children's Privacy

Branvine's services are not intended for children where prohibited by applicable law, and we do not knowingly collect personal information from children in violation of applicable law.

12. Third-Party Links and Services

Our services may link to or integrate with third-party websites or services. Those third parties have their own privacy practices, and we encourage you to review their policies.

13. Changes to This Privacy Policy

Branvine may update this Privacy Policy from time to time and will revise the "Last updated" date above.