Shipping policy

Shipping Policy

Thank you for visiting the Branvine website! 

The following are our terms and conditions that constitute our shipping policy:

DOMESTIC SHIPPING POLICY 

Free Shipping on orders of $20 or more ! 

Place an order of at least $20and receive FREE standard shipping & handling anywhere in the contiguous U.S.

This offer excludes orders shipping to Canada, Alaska, Hawaii, and other US territories. Offer cannot be combined with any other code-based offers. $20 qualifying purchase amount is based on merchandise subtotal after all discounts are applied. Sales tax, shipping & handling, gift cards, and previous purchases do not qualify toward $20 qualifying purchase amount. Offer subject to adjustment due to returns, cancellations and exchanges. Refer to the return policy for more information. No rain checks issued. Void if altered, copied, transferred, auctioned or sold. Other restrictions may apply. Offer subject to change without notice.

Please note that the customer is responsible for any duties and/or customs fees on international orders. International customers are responsible for the return shipping costs to the United States.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

All Dr. Brian orders are shipped via trustworthy carriers such as USPS, FedEx, DHL. 

SHIPPING RATES & DELIVERY ESTIMATES

Domestic (U.S.)

* Free Shipping on Purchases over $20
* Sales tax is added according to the recipient's address in the United States.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

* Delivery delays can occasionally occur.

International 

* International shipping takes between 6-18 days.
* Shipping costs for countries not listed below may be higher because products are shipped through US shipping carriers (DHL, USPS, UPS, FEDEX).
1) Korea, Taiwan, Thailand, Malaysia, Indonesia, Singapore, United Kingdom, Germany, Spain, Netherlands, Portugal, Belgium, China, Czechia, Denmark, France, Hong Kong SAR, Ireland, Poland, Austria, Hungary, Italy, Japan, Philippines, Sweden  
Purchase Amount / Shipment Cost
$0.00–$45.00 / $6.00 USD
$45.00–$150.00 / $3.00 USD
$150.00 and Up / Free 

2) Greece, Lithuania, Luxembourg, Slovakia, Slovenia 
Purchase Amount / Shipment Cost
$0.00–$45.00 / $7.00 USD
$45.00–$150.00 / $4.00 USD
$150.00 and Up / Free 

3) Estonia, Finland, Latvia, Malta, Mexico 
Purchase Amount / Shipment Cost
$0.00–$45.00 / $9.00 USD
$45.00–$150.00 / $6.00 USD
$150.00 and Up / Free 

4) Cyprus, Romania
Purchase Amount / Shipment Cost
$0.00–$45.00 / $13.00 USD
$45.00–$150.00 / $10.00 USD
$150.00 and Up / Free 

5) Bulgaria, Croatia
Purchase Amount / Shipment Cost
$0.00–$45.00 / $15.00 USD
$45.00–$150.00 / $12.00 USD
$150.00 and Up / Free 
6) Canada 
Purchase Amount / Shipment Cost
$0.00–$100.00 / $13.00 USD
$100.00–$150.00 / $10.00 USD
$150.00 and Up / Free 

7) Anguilla, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Bermuda, Curaçao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, India, Jamaica, Martinique, Montserrat, New Zealand, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, British Virgin Islands 
Purchase Amount / Shipment Cost
$0.00–$100.00 / $15.00 USD
$100.00–$150.00 / $12.00 USD
$150.00 and Up / Free 

8) Monaco, San Marino
Purchase Amount / Shipment Cost
$0.00–$100.00 / $18.00 USD
$100.00–$150.00 / $15.00 USD
$150.00 and Up / Free 

9) Albania, Andorra, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia & Herzegovina, Brunei, Cambodia, Cook Islands, Faroe Islands, Fiji, Gibraltar, Guernsey, Vatican City, Iceland, Israel, Jersey, Jordan, Kiribati, Kuwait, Laos, Lebanon, Liechtenstein, Macao SAR, Maldives, Mongolia, Montenegro, Nauru, Nepal, New Caledonia, Niue, North Macedonia, Norway, Oman, Papua New Guinea, Qatar, Samoa, Saudi Arabia, Serbia, Solomon Islands, Sri Lanka, Switzerland, Timor-Leste, Tonga, Türkiye, Tuvalu, United Arab Emirates, Vanuatu, Vietnam 
Purchase Amount / Shipment Cost
$0.00–$100.00 / $25.00 USD
$100.00–$200.00 / $22.00 USD
$200.00 and Up / Free 

10) Argentina, Belize, Bolivia, Brazil, Colombia, Costa Rica, Ecuador, El Salvador, Equatorial Guinea, Falkland Islands, French Guiana, Guatemala, Guyana, Honduras, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela 
Purchase Amount / Shipment Cost
$0.00–$100.00 / $30.00 USD
$100.00–$200.00 / $27.00 USD
$200.00–$250.00 / $24.00 USD
$250.00 and Up / Free 

11) Afghanistan, Algeria, Angola, Armenia, Azerbaijan, Benin, Botswana, Burkina Faso, Burundi, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Georgia, Ghana, Guinea, Iraq, Kazakhstan, Kenya, Kosovo, Kyrgyzstan, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Moldova, Morocco, Mozambique, Nigeria, Pakistan, Cameroon, Réunion, Russia, Rwanda, St. Helena, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tajikistan, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Yemen, Zambia, Zimbabwe 
Purchase Amount / Shipment Cost
$0.00–$100.00 / $45.00 USD
$100.00–$200.00 / $42.00 USD
$200.00–$300.00 / $39.00 USD
$300.00 and Up / Free 

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES AND TAXES

Branvine is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

But, If customs duties are expected to occur, we will contact the customer directly to discuss before proceeding with delivery.      
Customers who are curious about customs duties and taxes must inquire before 
ordering. Customers can check customs duties and taxes at the following site.

https://www.simplyduty.com/import-calculator/
   

DAMAGES

Branvine is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.